Contact

Write to support@travelliketherich.com. A real person reads it, and we answer within two business days.

Please include

• The email address on your account.
• For a billing question: the date and the amount.
• For an access problem: what you clicked and what happened.
• For a question about the course: the chapter or page.
• For a data request (a copy of your data, or deleting your account): just say so.

What we cannot help with

A booking you made with an airline, a hotel or a booking site is between you and them: changes, cancellations, refunds and delays go to them directly. We are happy to point you to the right place, and the course explains your options when a flight is delayed or cancelled.

Entry, visa and safety questions belong with the official government source for your destination and your own government's travel advice.

Please do not send passports, ID cards or boarding passes by email, or to Rich Concierge.

Your invoices and billing are always in your dashboard, under Billing.